Although we make every effort to keep our website free of errors, occasionally mistakes happen. We reserve the right to correct these errors (pricing or otherwise) and apologize for any inconvenience. It should be noted that prices may vary in store and online.
Municipal Account Terms
Municipal Account Terms
All Municipal and/or Government Accounts will receive Net 30 terms when the order is placed in conjunction with a Purchase Order. Please fax all orders to: 734-398-5904. If you can not obtain a purchase order, please contact us. It should be noted that all product pricing quotes are contingent on your agreement to pay within 30 calendar days. (Return to the top)
When you place an order with us for products that are subject to any legal restrictions, you warrant to us that you are authorized to make such purchases and that you are in compliance with all local, state, and federal laws concerning the same. If you are not familiar with these laws, please contact your local agency.
*We reserve the right to refuse to sell or ship merchandise to anyone. (Return to the top)
- All acceptable returns* will be subject to a 20% restocking fee.
- Freight charges are not refundable and buyers are responsible for any charges incurred while shipping the return.
- Special orders, non-stocking items, vehicle specific products, and used items are not returnable, no exceptions. If you want to know in advance which category your product falls into, please contact us.
- Used items are sold as-is. All used items have notes in the description if they have been tested and what that result was; if you have any questions, we encourage you to ask before you agree to these terms.
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*An acceptable return is a NEW stocking item that was returned within 30 days and is in complete re-sellable condition with all original sealed packaging. Returned products are subject to inspection which will determine if you are eligible for a refund, store credit, or denial of claim.
We ship all stocking items the same day your order was received (business days, before 2PM EST ), you may cancel your order up until the time it ships; after it ships, you must follow our "Return" procedures. All Special Ordered items are subject to an evaluation to determine whether or not the item is considered cancelable by the manufacturer while it is still in production. (Return to the top)
We ship all stocking items the same day your order is received (business days, before 2PM EST ). At this time we only ship items within the United States and Canada and only ship via United Parcel Service (UPS), no exceptions. We do not ship to P.O. Boxes. Any orders requiring shipping to an APO address must be prearranged, please contact us for more information. It should be noted that the selected shipping mode, express or otherwise, pertains to the date your order is ready to ship, which unfortunately is not guaranteed to be the same day your order was received. (Return to the top)
ALL product warranty claims are handled by their respective manufacturer(s). Feel free to contact us if you need assistance contacting a manufacturer. (Return to the top)
We offer discounted dealer pricing to those companies looking to re-sell our products. Please contact us for more details. (Return to the top)